Luxury hotels have more in common than high prices. To attract guests willing to pay these high prices, a hotel must have certain services, features, and amenities that set it apart from the rest of the pack.
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You won’t find many set standards on what constitutes a luxury hotel – mainly because the industry itself doesn’t place requirements on when hotels can define themselves as ‘luxury’. It’s not like the auto industry, which has certain standards on what can be marketed as a sedan, coupe, convertible, SUV, pickup truck, or sports car.
As the Xotels website notes, just about any type of accommodation can use the term “luxury,” from resorts to boutique hotels.
However, there are certain signs you can look for to let you know you are staying at a luxury hotel. Here are five, based on various travel and hospitality sites:
Exceptional customer service
Guests who stay at luxury hotels should have their needs met quickly, efficiently, and professionally, with no hassle or rolling eyes. This includes everything from the reservation, check-in and check-out process to housekeeping, maintenance, concierge services, room service, car services, reception services and restaurants, lounges , spas, training rooms and swimming pools on site. Telephones should be well equipped and requests for assistance should be answered immediately.
First class dinner
Selling microwaved sandwiches and bowls of pasta at the front desk is not a luxury dining experience, nor is a breakfast buffet that lets you make your own waffles. Luxury hotels should have at least one full-service Michelin-starred restaurant, and preferably several. The hotel should also have a cafe for lighter fare, but with upscale touches. Full-service restaurants must be open for breakfast, lunch, and dinner, and the hotel must offer 24-hour room service.
Luxury bedrooms and bathrooms
As Luxlife Magazine notes, anyone can book a room and find a place to sleep. To qualify as a luxury hotel, it must feature innovative designs and high-quality furnishings with expensive touches. Some of the things you should look for include a quiet, spacious room with thick walls and floors, specialized lighting, original artwork, opening windows, plenty of storage space, multiple stations iPhone docking station, expensive linens and a choice of pillows. Bathrooms should be spacious and feature large soaking tubs that can fit two people, his and hers sinks, plenty of counter space, and handcrafted toiletries.
Luxury amenities and services
Luxury hotels don’t have to cut corners to deliver a first-class experience. This typically includes upscale spas, luxury pools with private cabanas, a well-equipped 24-hour fitness center with on-site staff and access to a personal trainer, laundry services, unpacking and packing services, car rental, babysitting and pet sitting services. services and concierges who know the local landscape perfectly.
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The last thing a luxury hotel guest wants to see is a dingy lobby with the same old red carpet and tired chairs. The luxury hotels will have unique and modern features and furnishings, with designer interiors, chic amenities, an artistic vibe and state-of-the-art technology. Beyond that, every space should be sparkling clean, from the lobby and meeting rooms to hallways, elevators, bathrooms and guest rooms.
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This article originally appeared on GOBankingRates.com: 5 Signs You’re Staying at a Luxury Hotel