Emergency MHPSS Coordinator in Ukraine | ReliefWeb




HIAS is working closely with its implementing partner in Ukraine, and with newly identified partners in neighboring countries, to respond quickly to immediate needs triggered by the invasion and attacks on Ukraine. The conflict in Ukraine has triggered a wave of displacement within the country and in countries along Ukraine’s western borders. HIAS’s response focuses on multi-purpose cash programming, MHPSS, child protection, GBV reduction, prevention and response, and legal protection. HIAS works directly with local implementing partners, local NGOs and other civil society actors, including R2P based in western Ukraine, to support vulnerable refugees and displaced populations. As the situation is dynamic, complex and rapidly changing, HIAS will continue to assess, identify potential new areas of operation and implementing partners, and continue to develop our response strategy, programmatic interventions and our positioning moving forward.

HIAS is seeking an experienced Mental Health and Psychosocial Support (MHPSS) Emergency Technical Coordinator to deploy in support of HIAS’s response in Ukraine. The Technical Emergency Coordinator will be responsible for ensuring the quality and effectiveness of HIAS emergency responses with respect to MHPSS programs and will support rapid assessments, response strategy and design, humanitarian coordination and the start of emergency activities on request.

This position will report to the Emergency Team Leader based in Ukraine or Poland. Technical Emergency Coordinators will also work closely with the Emergency Department, Director of Resilience Programs, Strategy and Measurement Department, Public Affairs, and/or other HIAS departments as needed.


  • Directly manage and mentor the local partner MHPSS coordinator in best practices and train them in IASC and WHO methodology in line with HIAS standards.
  • Serve as the technical focal point for representation to donors, including but not limited to USAID/BHA and European donors.
  • Develop and deliver MHPSS capacity building to partner staff, including trainer of trainers.
  • Act as a senior member of the emergency field team, providing leadership and MHPSS expertise
  • Contribute to the formulation of a coherent emergency strategy on MHPSS.
  • Produce and share an evaluation report to guide program development and implementation.
  • Develop an MHPSS emergency action plan with budget and recommendations to support programming with identified local partners in the region.
  • Identify, liaise and collaborate with existing formal and informal community leaders, service providers, government structures, local authorities and NGOs/CBOs to organize joint MHPSS work.
  • Provide guidance and technical support in the development of specific MHPSS interventions for displaced populations, as well as strategies and best practices to address imminent MHPSS needs and service gaps.
  • Train key community members, stakeholders and local HIAS partner(s) on basic essential MHPSS interventions and guidelines such as psychological first aid (including necessary contextual adaptations) ) and aspects of the IASC MHPSS guidelines.
  • Map referral pathways in close coordination with existing local partners/actors
  • Provide information to identified HIAS partners regarding global minimum standards and identified best practices for MHPSS
  • Ensure that HIAS actions are part of a coordinated response with partner agencies. Work to improve inter-agency coordination, information sharing and promotion of MHPSS guidelines and best practices.
  • Advocate for the importance of integrating MHPSS and minimum global protection standards into a multi-sectoral framework.
  • Participate and represent MHPSS programming in meetings with relevant donors, working groups and humanitarian clusters.
  • Provide technical advice for the rapid needs assessment and contribute to the development of an integrated emergency response plan, and support the start-up of emergency programming when requested, working closely with the service emergency, technical directors and HIAS strategy and measurement teams (or other HIAS departments and divisions as required).
  • Support the Team Leader and/or existing HIAS Country Office to assess, identify and select implementing partners with demonstrated technical capacity to deliver high quality emergency MHPSS programming.
  • Ensure implementation in accordance with international standards and in close coordination with the technical directors and the HIAS emergency department and contribute to the monitoring and reporting of emergency activities.
  • Use program tools, resources and guidance materials to support program implementation and monitoring, in close collaboration with program staff and regional M&E staff.
  • Represent HIAS and coordinate with other stakeholders, including agencies, task forces, local government, financial or other institutions, to promote the delivery of best practice humanitarian assistance.
  • Provide technical guidance for rapid needs assessments conducted by HIAS.
  • Represent HIAS in coordination groups and clusters in Ukraine and Poland as requested/needed and coordinate closely with implementing partners, other international NGOs, UN agencies, host government, bilateral donors and multilaterals and other key stakeholders.
  • As appropriate, provide timely and accurate information to the Public Affairs team in support of communications, media and advocacy efforts around the humanitarian emergency. This will include ensuring that all information, advertising and fundraising materials recognize and respect the dignity of people affected by disasters or emergencies.


  • Dynamic individual with a proven ability to achieve results in a demanding, fast-paced and often insecure environment.
  • Ability to work in austere and dynamic environments and willingness to work and travel to multiple locations in Ukraine and Poland. (Transit times between Lviv and Rzeszow average 4 hours)
  • Minimum of 3-5 years of experience in emergency/humanitarian MHPSS work, of which at least two must be in the field in complex, challenging and/or insecure environments.
  • Knowledge of MHPSS guidelines, principles and good practices in emergencies.
  • Knowledge of integrated MHPSS response models, including general protection and GBV.
  • Work experience in MHPSS programming in the Eastern European region preferred.
  • Demonstrated experience in a technical and/or management role in emergency field programming.
  • Clear career path reflecting a high level of emergency technical expertise in their specific specialist area, including knowledge and understanding of the latest standards and best practices among international humanitarian and emergency actors.
  • Demonstrated experience in conducting rapid needs assessments and designing technically sound programs to meet identified needs in the field.
  • Demonstrated ability to develop and implement staff capacity building training on MHPSS.
  • Experience in direct implementation as well as managing sub-partners preferred.
  • Experience designing programs and contributing to proposals and budgets for standard emergency institutional donors.
  • Willingness to move up to six months and short term (within 1-2 weeks).
  • Ability to work well with others and adapt quickly to new countries/contexts.
  • Flexibility to work in harsh environments and with high workloads, potentially with limited mobility.
  • Excellent English skills (verbal and written) required. Fluency in Ukrainian and/or Polish highly appreciated.
  • Education: Bachelor’s degree required, Master’s preferred.
  • Completion of Hostile Environment Awareness Training (HEAT) or equivalent within the last three years required prior to deployment.


HIAS is a global Jewish non-profit organization working on five continents to ensure the protection of refugees and displaced persons. Across the United States, we help refugees reunite with their families, resettle, and become self-sufficient. Guided by our values ​​and our history, we help refugees rebuild their lives in safety and advocate for all displaced people to be treated with dignity.


HIAS represents a world where refugees find welcome, safety and opportunity.


Drawing on our Jewish values ​​and history, HIAS provides vital services to refugees and asylum seekers around the world and defends their fundamental rights so that they can rebuild their lives.


Welcome • Acogimiento • Hospitality

We welcome foreigners

Justice • Justice • Justice

We seek justice

Empathy • Empathy • Empathy

We approach our customers with empathy

Partnership • Compañerismo • Cooperation

We believe in changing the world through partnership

Courage • Courage • Courage

We act with courage to build a better world

Resilience • Resilience • Resilience

We adapt and thrive, continually demonstrating our resilience


HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic origin, ancestry, citizenship status, creed religious, age, gender, gender, sexual orientation, physical disability, mental disability, health status, genetic information, marital status, registered domestic partner or civil union status, family status, pregnancy , childbirth, military status, protected veteran status, political orientation or other legally protected status.

How to register

To apply, please visit: Ukraine Emergency MHPSS Coordinator – Careers at HIAS Inc. (hrmdirect.com)

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