Hotel accommodation has declined in recent years in the country; from 92% to 72%

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From 2015, and probably much further, until 2019, more than 90% of tourists who came to the Dominican Republic preferred to stay in hotel establishments. However, over the past three years, this trend has changed.

Between 2015 and 2019, without interruption, almost all non-resident foreigners in the country stayed in hotels, but from 2020, when the coronavirus pandemic began to affect the national territory, their number began to drop.

In 2020, 83.08% of tourists have used hotel establishments as an accommodation option; in 2021, 71.5% and in January 2022, 72.0%according to the Central Bank’s tourist flow reports.

These figures show that hotel accommodation is showing a downward trend, which could be linked to the economic effects of the pandemic or the rise of digital accommodation platforms such as Airbnbwhich offer several stay options at different prices.

Services

Most foreign tourists who visit the Dominican Republic are satisfied with the services they receive in hotels; around 70% rated them as excellent or very good in 2020, according to the Central Bank’s “Opinion, Attitude and Motivation Survey of Non-Resident Foreigners”.

The majority (around 68%) were also satisfied with the hotel’s facilities and prices. It means that changes in traveler preferences are not due to dissatisfaction with hotelsmost of which are characterized by an all-inclusive offer (food, drinks, beds, entertainment, etc.).


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