Interviews and social media posts from the stars reveal that the TV movie was indeed shot in the Cancun area. Sadie Robertson, who plays Chloe, the perky young assistant who eventually takes over from Shep, told TV Insider she was cast in the series. “When they asked me to shoot in Cancun for a month, I was like, ‘Uh, yes please!’ It couldn’t even be a job, it was like a dream,” she said.
Campbell, who also produced the film, posted a few dispatches from the spot. On June 5, 2017, he posted a selfie of himself, Helfer, and Robertson on Instagram captioned “First day of production underway in Cancun”. Filming wrapped on June 23, according to another post. Helfer also posted images from Cancun, one of which she confirmed in the comments was of a cenote, a watery entrance to an underground cave system typically found along the Caribbean coast in places like Tulum and Cancun, according to Thrillist.
However, the Hotel Zone of Cancun was not exactly the precise location of the film. As you may know if you have been a tourist there, “Cancun” as a shortcut can refer to the entire Mexican region bordered by Cancun: it acts as a “gateway” to other resort areas of the Yucatán Peninsula. A little investigation reveals that the distinctive white beach umbrellas with black trim featured in the film and on a post on Campbell’s Instagram belong to Hyatt’s Andaz Mayakoba Resort in Riviera Maya, about an hour away.